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How can I track my order?Updated a year ago

Tracking your order is easy! 

Step 1: Go to https://help.floatfactory.co/en-US/ssp/login

Step 2: Enter the email address you used to purchase your Float Factory

Step 3: Receive a security code to your email. This ensures we're being as secure as possible.

Step 4: Follow the instructions the portal shares with you.

If you receive an error stating that no customer is found with the email, please contact us directly by emailing [email protected] or messaging us in our live chat! 

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